Conference Program

Date


The Case for Aggressively Restructuring Branch Networks-- The Branch Swap Alternative December 3rd, 2009
Tom McGrath
Banking Business Consulting Manager
FIS Consulting

Scott Morgano
Integration Services, Vice President
FIS Consulting
Click for Details

Financial Services - Customer and Employee Engagement

November 19th, 2009
Douglas Berlon
Global Practice Leader, Financial Services
Gallup Consulting
Click for Details

Core Banking System Strategy: At the Crossroads

November 12th, 2009
Paul Sussman
Vice President
First Manhattan Consulting Group
Click for Details

Mobile Payments in the United States

November 5th, 2009
John Fricke
Chief of Staff
FSTC Division of Financial Services Roundtable

Jim Pitts
Managing Executive
FSTC Division of Financial Services Roundtable

Click for Details

Marketing Online to Small and Medium Businesses October 29th, 2009
Stu Richards
CEO
Bredin Business Information
Click for Details

All in the Execution:
Keys to Superior Fee Income Performance
October 27th, 2009
Heidi Hahn
Senior Marketing Consultant
FIS Consulting

Darryl McGee
Managing Director - Revenue Consulting Practice
FIS Consulting
Click for Details

Mobile NFC: The View From The Finish Line October 15th, 2009
Red Gillen
Senior Analyst
Celent
Click for Details

How Banks Are Winning and Competing After the Meltdown

October 8th, 2009
Chris McDonnell
Vice President
Greenwich Associates
Click for Details

Acquisition Success in Turbulent Times

October 1st, 2009
Jim Gorski
Managing Director, Acquisition Integration
Metavante Corporation

Ed Benkert
Engagement Manager, Engagement Management Consulting
Metavante Corporation

Click for Details

Your Monthly Account Analysis Statement - Presenting Value

September 24th, 2009
Bill Andrules
Director of Software Development
Weiland Financial Group
Click for Details

Marketing in the New Financial Marketplace

September 17th, 2009
Jim Marous
Marketing Services Director
Harland Clarke Corporation
Click for Details

Person-to-Person Payments:
A Lucrative and Untapped Market Opportunity for Banks
September 10th, 2009
Sanjeev Dheer
CEO and President
CashEdge
Click for Details

Bill Payment Processing – Are Banks Winning
With Check 21 Image Deposits?

September 3rd, 2009
Ed Bachelder
Director of Research
Blueflame Consulting
Click for Details

Seizing Competitive Edge with Granularity in Trigger Marketing

August 27th, 2009
Larry Daniel
Executive Vice President, Consulting
Conclusive Marketing
Click for Details

Proven Approaches to Growing Core Deposits

August 20th, 2009
Scott T. Morgano
Vice President and Practice Manager
Metavante Corporation

Barbara S. Erskine
Banking Business Consultant Manager
Metavante Corporation
Click for Details

The Generations of Banking
How Gen Y, Gen X, Boomers and the Mature Age Groups Differ in Their Financial Behavior, Channel Preferences and Attitudes About the Current Economy

August 13th, 2009
Jane Crossan
Vice President, Practice Manager Financial Services
Nielsen Claritas

Julie Pabich
Consultant, Customer Research
Nielsen Claritas
Click for Details

On-Line Direct Mail Testing and Research
A Cost Effective Alternative

August 6th, 2009
Martha Rea
Chief Research Officer
Phoenix Marketing International
Click for Details

A New Payments Strategy July 30th, 2009
Trent Fleming
Financial Services Industry Consultant
Click for Details

What’s Winning the Battle for Checking
Accounts in Today’s Market
July 23rd, 2009
Mike Branton
Managing Partner
StrategyCorps
Click for Details

A Two-Prong Approach to Customer/Asset Attrition Research: State-of-the-Art Practice in Database Analysis
and Defector Surveys
July 16th, 2009
Dr. Tom Fusso
Head of the Services Division
Market Probe Inc.

Dr. Kurt Pflughoeft
Head of Marketing Sciences Group
Market Probe Inc.
Click for Details

Cutting Costs with Document Imaging July 9th, 2009
Greg Schratwieser
President
ICI Consulting Services
Click for Details

Community Banks Versus Community Credit Unions
How Each Can Learn From The Other

July 2nd, 2009
Rich Weissman
President and CEO
DMA
Click for Details

Monitoring the Economic Crisis
Maritz Research Delves Into the Minds of Consumers to Understand
their Changing Perspectives of the Economic Crisis

June 25th, 2009
Rich Brose
Senior Director of Strategic Consulting
Maritz Inc.
Click for Details

Core Banking System Strategy: At the Crossroads

June 18th, 2009
Paul Sussman
Vice President
First Manhattan Consulting Group
Click for Details

Recent High Profile Data Breaches -
“Lessons Learned from TJX to Heartland”

June 11th, 2009
Joseph R. Filer, CISSP, PMP
Client Security Advocate
Harland Clarke Corporation
Click for Details

Aligning Bank Marketing for Greater Effectiveness
Balancing Corporate and Field Marketing
June 4th, 2009
Rich Beatty
Co-Founder and Partner 
CMG Partners

Octavio Sacasa
Manager
CMG Partners

Click for Details

Banks ‘Talk the Talk’ but Can They ‘Walk the Walk’:
The Importance of Brand in a Challenging Market

May 28th, 2009
Chris McDonnell
Vice President
Greenwich Associates
Click for Details

Creating Loyalty Among Generation Y May 14th, 2009
Bill Hanifin
Managing Director
Hanifin Loyalty LLC
Click for Details

A Proven Pathway to Deposit Growth:
Advanced Targeting of Segment-Tailored Direct Mail
May 7th, 2009
Robert Tetenbaum
Executive Vice President
First Manhattan Consulting Group
Click for Details

Marketing Your Bank to Small Businesses in 2009 April 23rd, 2009
Stu Richards
CEO
Bredin Business Information
Click for Details

Small Business - Smart Business April 16th, 2009
Katy Koenig, Ph. D.
Senior Research Analyst
Raddon Financial Group
Click for Details

Retain More Relationships: Keep Your Best
Customers in a Turbulent Market

April 9th, 2009
Phil Carney
National Sales Director
Beacon and Company
Click for Details

Strategies and Economics of Improved Customer Engagement

April 2nd, 2009
Jim Marous
Marketing Services Director
Harland Clarke Corporation
Click for Details

Top Banking Trends for 2009: North America, Europe, Asia

March 26th, 2009
Bart Narter
Senior Analyst, Banking Group
Celent
Click for Details

What’s the Return?
Making the Economic Case for Customer Loyalty
March 19th, 2009
Howard L. Lax, Ph.D.
Senior Vice President, Senior Consultant
Harris Interactive
Click for Details

Things You Need to Know About Small Businesses March 12th, 2009
Bob O'Meara 
Director of Research
Raddon Financial Group
Click for Details

StopWatch Marketing
Take Charge of the Time When Your Customer Decides to Buy
March 5th, 2009
John D. Rosen
Executive Director
MCAworks
Click for Details

Don’t Do Any Marketing…Until You Hear This! February 26th, 2009
Alyssa Dver
Chief Executive
Mint Green Marketing
Click for Details

Gaining Competitive Advantage in Tough Times
in the Financial Services Industry
February 12th, 2009
Tom Dougherty
Chief Executive Officer
Stealing Share
Click for Details

Successfully Leveraging Remote Deposit February 5th, 2009
Trent Fleming
Financial Services Industry Consultant
Click for Details

Opportunistic Deposit Acquisition January 29th, 2009
Glenn Hudock
Senior Vice President
Financial Markets – Retail Banking and Investments
Harte-Hanks

Li Saul
Vice President, Creative Strategy
Financial Markets – Retail Banking and Investments
Harte-Hanks

Click for Details

Fit to Be Paid: The Dynamics of the Wellness Reward Market January 22nd, 2009
Red Gillen
Senior Analyst
Celent
Click for Details

The Ideal Producer Portal January 15th, 2009
Jeff Goldberg
Senior Analyst
Celent Insurance Practice
Click for Details

Servicing Middle-Market Companies’ Trade Finance Needs

January 8th, 2009
Nancy Atkinson
Senior Analyst
Aite Group
Click for Details

Depositors in Motion: Refining the Retail
Sales Experience to Win Share

December 18th, 2008
Les Dinkin
Managing Director
Novantas LLC
Click for Details

The Modern Director: Changing How We Think About Boards

December 11th, 2008
Philip K. Smith
President
Gerrish McCreary Smith, PC
Click for Details

Location Intelligence - Why it Matters in the
Changing Dynamics of Today's Economy

December 9th, 2008
Kym Kulle
Director, Product Development and Marketing
Experian
Click for Details

Extraordinary Organic Deposit Growth ROI

November 13th, 2008
Bruce Purple
Senior Strategist – Retail Banking
Acxiom Global Consulting
Click for Details

Verification in the Payments Space

November 6th, 2008
Chris Colson
Product Manager
Equifax Inc.
Click for Details

Merchant Capture
Marketing, Contractual & Implementation Issues
October 23rd, 2008
Greg Schratwieser
President and CEO
ICI Consulting Services
Click for Details

Building Customer Engagement Through Rewards

October 16th, 2008
Jim Marous
Marketing Services Director
Harland Clarke Corporation

David K. Konefal
Senior Vice President
Customer Program Management
National City Bank
Click for Details

Banking 2.0: Why You Must Compete Now to
Acquire Accounts Online and How to Do It

October 9th, 2008
Bob Giltner
Consulting Partner
My Rewards
Click for Details

Leveraging Digital Marketing to Enhance
Multi-Channel Communications

October 2nd, 2008
Devin Davis
Vice President of Strategy
Harte-Hanks Financial Markets

Sebastian Pistritto
Vice President of Strategy and Business Development
Harte-Hanks Digital Practice

Click for Details

Fighting the Fires in Home Equity Lending

September 25th, 2008
Annetta Cortez
Managing Director
Novantas LLC

James LeVan
Principal
Novantas LLC
Click for Details

Turning Transactions into Actionable Insight

September 18th, 2008
B.J. Morgan
Director, Segment Management
Unica Corporation
Click for Details

Optimize Revenue While Reducing Cost in
the New Home Lending Market

September 11th, 2008
David M. Funsten
Vice President, Financial Markets Strategy
Harte-Hanks Direct Marketing

Li Saul
Vice President, Creative Strategy
Harte-Hanks
Click for Details

Back-office Conversion: Too Little too Late?

September 4th, 2008
Bob Meara
Senior Analyst, Banking Group
Celent
Click for Details

Four Tactics to Unlocking the Potential in
the Small Business Market

August 28th, 2008
Kevin Akerman
Director of Marketing
Experian
Click for Details

The Global Credit Crunch: Companies Keep Their Cool

August 19th, 2008
Chris McDonnell
Vice President
Greenwich Associates
Click for Details

Merchant Capture
Marketing, Contractual & Implementation Issues
August 7th, 2008
Greg Schratwieser
President and CEO
ICI Consulting Services
Click for Details

Account Opening: Managing Risk and Building Relationships July 31st, 2008
Eva Weber
Analyst
Aite Group
Click for Details

Why Bank Brands Aren’t Working, and
How Belief Systems Can Help
July 24th, 2008
Tom Dougherty
Chief Executive Officer
Stealing Share
Click for Details

Driving Revenue through Inbound Customer Service Call Centers July 17th, 2008
Maddy Sheprow
Vice President, Strategic Solutions
Maritz Inc.

Rich Brose
Director of Research Services
Maritz Inc.
 

Click for Details

The Would-Be Disruptors: New Technologies
in the Remittance Space
July 10th, 2008
Red Gillen
Senior Analyst
Celent
Click for Details

Green In More Ways Than One June 26th, 2008
James Kang
Research Associate
Aite Group
Click for Details

Take Control of Your Commercial Deposit Portfolio:
Five Techniques for Success
June 19th, 2008
Stephen Baird
Director
Novantas LLC

Edward Dellheim
Manager
Novantas LLC

Click for Details

Why Green Still Means Money Too
How Corporate Social Responsibility Positively
Affects The Bank’s Bottom Line
June 12th, 2008
Alyssa Dver
Chief Executive
Mint Green Marketing
Click for Details

Electronic Payments Growth and Prospects

June 5th, 2008
Ed Bachelder
Director of Research
Dove Consulting Group
Click for Details

Beyond Intuition: Making Better Branch Decisions with Data

May 29th, 2008
Vanessa Mambrino
Senior Associate
Capital Performance Group

Gary D. Stein
Partner
Capital Performance Group

Click for Details

Using Market Intelligence to Improve Marketing
Campaign Performance and Make More Money

May 22nd, 2008
Alan Osetek
Executive Vice President
Visual IQ
Click for Details

Cashing in On Deposit Growth Strategies:
Deposit Acquisition & Onboarding

May 15th, 2008
Diana Tummillo
Senior Vice President, Financial Practice
Harte-Hanks

Sebastian Pistritto
Vice President for Strategy & Business Development
Harte-Hanks

Click for Details

Mitigating Risk in the Online Channel May 1st, 2008
Amir Sunderji
Chief Payments and Risk Officer
CashEdge
Click for Details

Going Social With Your Brand

April 24th, 2008
Gary Jackson
Business Relationship Manager - Financial Services
Google
Click for Details

Profitable Marketing To Gen Y And Beyond

April 17th, 2008
Rich Weissman
President and CEO
DMA
Click for Details

Manifest Destiny: Small Business Remote Deposit Capture

April 10th, 2008
Bob Meara
Senior Analyst, Banking Group
Celent
Click for Details

Using Local Insight to Achieve Superior Deposit Performance April 3rd, 2008
Marion R. Foote
Managing Director
Novantas LLC

Kevin S. Travis
Principal
Novantas LLC

Click for Details

Finding the Insurance Target:
A Consumer Segmentation Analysis
March 27th, 2008
Candace Thornton
Assistant Vice President, Practice Management
Claritas
Click for Details

Corporate Mobile Banking:  The Times They Are A-Changing March 20th, 2008
Jacob Jegher
Senior Analyst
Celent
Click for Details

Run Your Best Sales Meetings Ever!

March 13th, 2008
Phil Carney
National Sales Director
Beacon and Company
Click for Details

Is Your House In Order In Preparation of the
Coming Loan Refinance Storm?

March 6th, 2008
Frank Noyes
Vice President, Financial Markets Advisor
Harte-Hanks

David M. Funsten
Vice President of Strategy - Direct Marketing
Harte-Hanks
Click for Details

Who Are the Unbanked and Why Should I Care?

February 28th, 2008
Kevin Akerman
Director of Marketing
Experian
Click for Details

Ten Keys to an Effective Onboarding Strategy

February 21st, 2008
Jim Marous
Marketing Services Director
Harland Clarke Marketing Services
Click for Details

Don’t OD on Risk…The Importance of Dynamic Overdraft Scoring

February 14th, 2008
Erik M. Hoghaug
Senior Business Development Manager
Sheshunoff Management Services
Click for Details

Kid/Family Social Media:
Implications for Financial Services Companies

February 7th, 2008
Peter Grunwald
President
Grunwald Associates Research

Tom de Boor
Principal Analyst
Grunwald Associates Research

Click for Details

Image Exchange & Remote Capture: How to Maximize Savings January 31st, 2008
Greg Schratwieser
President and CEO
ICI Consulting Services
Click for Details

Ten Best Practice Steps for Meeting 2008 Deposit Growth Goals   January 24th, 2008
Frank Noyes
Vice President, Financial Markets Advisor
Harte-Hanks

Glenn Hudock
Vice President, Retail Bank Vertical Practice Leader
Harte-Hanks
Click for Details

Retail and Commercial: The Future of Electronic Payments January 17th, 2008
Audra Stoneburner-Hovan, AAP
Sales Product Specialist
Fiserv BANKLINK
Click for Details

Healthcare Payment Cards: A View Over the Horizon January 10th, 2008
Red Gillen
Senior Analyst
Celent
Click for Details

Optimizing Incremental Modeling Results for Deposit/Loan Acquisition/Onboarding and Cross-sell Programs December 20th, 2007
David M. Funsten
Vice President, Channel Optimization Strategist
Harte-Hanks

David B. Nichols
Vice President, Executive Creative Director
Harte-Hanks

Click for Details

What Really Matters to Retail Consumers of Online Brokerage? December 13th, 2007
Adam Honoré
Senior Research Analyst, Securities Practice
Aite Group
Click for Details

Multifactor Authentication: Forging Ahead in 2007
(This live presentation is an encore of August 16th, 2007)
December 6th, 2007
Jacob Jegher
Senior Analyst
Celent
Click for Details

Great Expectations: Can SOA Deliver?

November 29th, 2007
Bart Narter
Senior Analyst, Banking Group
Celent
Click for Details

Developing Impactful Financial Services Branding
for Foreign Nationals in the US
(Please note this conference is held on Tuesday)

November 20th, 2007
Augusto Medelius
Managing Director and Founder
Lever Partners
Click for Details

Hispanic Marketing:  Innovative Approaches to Retail Banking
How retail banks are capitalizing on the Hispanic market opportunity
November 15th, 2007
Mark Carr
Partner 
CMG Partners

Moira Triveri
Director
CMG Partners

Octavio Sacasa
Manager
CMG Partners

Click for Details

A2A, You've Come A Long Way:
A Look at Consumer Adoption to Date and a Refresher on the Benefits, Opportunities, and Considerations of Account-to-Account
Transfers within Online Banking
November 8th, 2007
Jeremy Sokolic
Vice President, Marketing
CashEdge
Click for Details

Local Keys to Regional Marketing Effectiveness November 1st, 2007
Marion R. Foote
Managing Director
Novantas LLC

Leo D'Acierno
Managing Director
Novantas LLC

Click for Details

Hispanic Marketing: Targeting Likely Buyers of Financial Products October 25th, 2007
James Starks
Vice President - Diversity Insights
Synovate
Click for Details

Mobile Payment Solutions Are Ready, But Are Consumers? October 18th, 2007
Ken Kerr
Vice President, Retail Payment Strategies
Phoenix Payments Systems Practice

Leon Majors
Founder and President
Phoenix Payments Systems Practice

Click for Details

Consumer Life Insurance in the US: Current Trends in Purchase Behavior and Projecting Potential Demand October 11th, 2007
Candace Thornton
Assistant Vice President, Practice Management
Claritas

Ryan Arnold
Director, Primary Research
Claritas

Click for Details

MasterCard and Visa Go Public, AMEX and Discover Enter the Bank Card Market - What Does It Mean To Us? October 4th, 2007
Paul Turgeon
Vice President
Dove Consulting
Click for Details

Sizing and Profiling Transactors and Revolvers
in Today’s Card Market

September 27th, 2007
Greg Weed
Director of Card Performance Research
Phoenix Marketing International
Click for Details

Fixing What’s Broken in Branch Sales

September 20th, 2007
Les Dinkin
Managing Director
Novantas

Cleve Cogswell
Senior Vice President, Sales and Service
Webster Bank

Click for Details

How Financial Institutions Can Tame the
Regulatory Compliance Monster
(This live presentation is an encore of June 28th, 2007)
September 13th, 2007
Thomas Grubb
Vice President of Marketing
Polivec Inc.
Click for Details

Financial Behavior of Middle Class Hispanics
(This encore presentation has been updated based
on research collected in 2007)

September 6th, 2007
Julie Pabich
Consultant/Consumer Research
Integras, a division of Claritas Inc.
Click for Details

Ten Steps to Achieving New Customer Onboarding Success

August 30th, 2007
Jim Marous
Regional Marketing Director
Alcott Routon
Click for Details

Multifactor Authentication: Forging Ahead in 2007 August 16th, 2007
Jacob Jegher
Senior Analyst
Celent
Click for Details

Achieving Retail Banking Growth:  Acquiring and Retaining
More Valuable Deposit and Loan Customers
August 9th, 2007
Frank Noyes
Vice President, Financial Markets Advisor
Harte-Hanks

David M. Funsten
Vice President of Strategy - Direct Marketing
Harte-Hanks
Click for Details

The State of Remote Deposit Capture Adoption:
Entering the Mainstream

August 2nd, 2007
Bob Meara
Senior Analyst, Banking Group
Celent
Click for Details

Marketing to the Millennial Generation:
Financial Services and the Web

July 26th, 2007
Alenka Grealish
Managing Director
Celent
Click for Details

The (untapped) BIG Business of Serving
Small Business Customers Online
July 12th, 2007
Jeremy Sokolic
Vice President, Marketing
CashEdge
Click for Details

How Financial Institutions Can Tame the
Regulatory Compliance Monster
June 28th, 2007
Thomas Grubb
Vice President of Marketing
Polivec Inc.
Click for Details

Insights on the Top Strategic Issues in Business Banking:
Eight Questions Every Banker Should be Asking
June 21st, 2007
Donald Raftery
Managing Director
Greenwich Associates

Steven Busby
Managing Director
Greenwich Associates

Click for Details

Securing the Extended Enterprise and Other Related
Financial Services Technology Consortium Initiatives
June 14th, 2007
Daniel Schutzer
Executive Director
Financial Services Technology Consortium
Click for Details

Building Loyalty in a Tough Market:
Lessons from the Market Leaders
June 7th, 2007
Marion R. Foote
Managing Director
Novantas LLC
Click for Details

Supply Chain Payments

May 31st, 2007
Ed Bachelder
Director of Research
Dove Consulting Group
Click for Details

The Business Banking Initiatives of U.S. Community Banks May 24th, 2007
Christine Barry
Research Director, Wholesale Banking
Aite Group
Click for Details

Seven Strategies to Turn Sales Obstacles into Opportunities

May 17th, 2007
Beth Goldstein
CEO/President
Marketing Edge Consulting Group

Dennis J. Ceru, Ph.D.
CEO/President
Strategic Management Associates, LLC

Click for Details

Using Rewards Programs to Enhance Bank Customer Loyalty
(This live presentation is an encore of March 15th, 2007)

May 10th, 2007
Jim Marous
Director, Business Development
Alcott Routon
Click for Details

Maximizing New Customer Acquisition through
an Integrated Channel Approach
May 3rd, 2007
Sanjeev Dheer
CEO
CashEdge
Click for Details

Customer Intelligence: A Customer Centric Model to Improve the
Customer Experience and Increase Customer Loyalty

April 26th, 2007
Susan Toner
President, Technology Practice
Phoenix Marketing International
Click for Details

Contactless Payments:  Tactics to Drive Critical Mass

April 5th, 2007
Edward Kountz
Senior Analyst, Financial Services
JupiterKagan, Inc.
Click for Details

Top Ten Mistakes Companies Make Marketing to Hispanics

March 29th, 2007
Beth Goldstein
CEO/President
Marketing Edge Consulting Group
Click for Details

Online Lending and P2P – Market Opportunities And Challenges

March 22nd, 2007
Dan Schatt
Senior Analyst
Celent
Click for Details

Using Rewards Programs to Enhance Bank Customer Loyalty

March 15th, 2007
Diana Tummillo
Director of Strategy
Alcott Routon

Jim Marous
Director, Business Development
Alcott Routon
Click for Details

Winning the Hearts and Wallets of Small Business Customers
(This live presentation is an encore of December 14, 2006)
March 8th, 2007
Christine Barry
Research Director, Wholesale Banking
Aite Group
Click for Details

Financial Behavior of Affluent and Middle Class Hispanics
(This live presentation is an encore of November 2, 2006)

March 1st, 2007
Julie Pabich
Consultant/Consumer Research
Integras, a division of Claritas Inc.
Click for Details

A Proposal to Converge Wire Transfer and ACH Payments Systems in the U.S. to Improve B2B Payments

February 22nd, 2007
Nancy Atkinson
Senior Analyst
Aite Group
Click for Details

Branch Performance: Evaluating Competitive Growth Strategies

February 15th, 2007
Bill Handel
Vice President, Research
Raddon Financial Group
Click for Details

Deposit and Loan Acquisition Optimization Strategies February 8th, 2007
Frank Noyes
Vice President, Financial Markets Advisor
Harte-Hanks

David M. Funsten
Vice President, Financial Markets Strategy - Direct Marketing
Harte-Hanks
Click for Details

Check Electronification: Crisis of Adoption or Expectation?

February 1st, 2007
Bob Meara
Senior Analyst, Banking Group
Celent
Click for Details

The Evolving Supervision and Compliance Market January 25th, 2007
Eva Weber
Analyst
Aite Group
Click for Details

Critical Issues:  Thinking Beyond the Threat du Jour

January 18th, 2007
Scott Mackelprang
Vice President of Security and Compliance
Digital Insight
Click for Details

A Discussion of The Multiracial Market January 11th, 2007
Mark Boles
Vice President
Phoenix Cultural Access Group
A Division of Phoenix Marketing International
Click for Details

Small Business Electronic Bill Presentment & Payment
An Opportunity for Financial Institutions
December 21st, 2006
Nancy Atkinson
Senior Analyst
Aite Group
Click for Details

Winning the Hearts and Wallets of Small Business Customers December 14th, 2006
Christine Barry
Research Director, Wholesale Banking
Aite Group
Click for Details

The Complete Picture of the African
American Financial Consumer
(This live presentation is an encore of January 26th, 2006)
December 7th, 2006
Mark Boles
Vice President
Phoenix Cultural Access Group
A Division of Phoenix Marketing International
Click for Details

North American Bank Priorities: A CIO Survey
(This live presentation is an encore of July 20th, 2006)

November 30th, 2006
Jacob Jegher
Senior Analyst, Banking Practice
Celent
Click for Details

Cash Management: Innovation and Advancement
(This live presentation is an encore of March 23rd, 2006)

November 21st, 2006
Jacob Jegher
Senior Analyst, Banking Practice
Celent
Click for Details

The 6 P's of Customer Loyalty
(This live presentation is an encore of July 27th, 2006)

November 16th, 2006
Stephen Drees
Chief Executive Officer
Allegiant Group
Click for Details

Segmentation Strategies for the Hispanic
Financial Services Market
November 9th, 2006
James Starks
Vice President - Diversity Insights
Synovate
Click for Details

Affluent Hispanic Marketing for Financial Services

November 2nd, 2006
Julie Pabich
Consultant/Consumer Research
Integras, a division of Claritas Inc.
Click for Details

Top Trends in Wholesale Payments

October 26th, 2006
Nancy Atkinson
Senior Analyst
Aite Group
Click for Details

Online Account Opening: The Last Mile in STP
This live presentation is an encore of August 17th, 2006
October 19th, 2006
Eva Weber
Analyst
Aite Group
Click for Details

Competitive Intelligence in Insurance

October 12th, 2006
Candace Curls
Assistant Vice President - Practice Management
Claritas
Click for Details

Is Your House In Order In Preparation of
The Coming Student Lending Storm?
October 5th, 2006
Frank Noyes
Vice President, Financial Markets Advisor
Harte-Hanks

David M. Funsten
Vice President, Financial Markets Strategy - Direct Marketing
Harte-Hanks
Click for Details

Email Marketing for Financial Services

September 28th, 2006
William O. Adcock
Chairman
Synergistics Research


Genie M. Driskill
COO and SVP-Research
Synergistics Research
Click for Details

Payment Strategies for a Diversified Retail Payment Landscape
Retail Banking Payments Strategies
September 21st, 2006
Leon Majors
President
Phoenix ESP Payments Research Group

Ken Kerr
Vice President
Phoenix ESP Payments Research Group

Andy B. Brown
Vice President-Payment Strategies
Phoenix ESP Payments Research Group
Click for Details

Key Trends in Corporate Cash and Short-Term Investments

September 14th, 2006
Angela Cantillon
Senior Consultant
Treasury Strategies Inc
Click for Details

What's In Store for In-Store?

September 7th, 2006
Bart Narter
Senior Analyst, Banking Group
Celent
Click for Details

Remote Deposit Capture: Crossing the Chasm

August 31st, 2006
Bob Meara
Senior Analyst, Banking Group
Celent
Click for Details

Creating and Sustaining a Sales Culture
 to Maximize Performance
August 24th, 2006
Cindy Leverich
Co-Founder
Beacon Partners and Associates

Kathy Shea
Co-Founder
Beacon Partners and Associates
Click for Details

Online Account Opening: The Last Mile in STP August 17th, 2006
Eva Weber
Analyst
Aite Group
Click for Details

Contactless Payments August 10th, 2006
Chris Allen
Senior Manager
Dove Consulting
Click for Details

Treasury in China August 3rd, 2006
Stephen Baird
Principal
Treasury Strategies, Inc

Jud Murchie
Consultant
Treasury Strategies, Inc

Click for Details

The 6 P's of Customer Loyalty July 27th, 2006
Stephen Drees
Chief Executive Officer
Allegiant Group
Click for Details

North American Bank Priorities: A CIO Survey

July 20th, 2006
Jacob Jegher
Senior Analyst, Banking Practice
Celent
Click for Details

Browser-Based Cash Management Security (concerning FFIEC)

July 13th, 2006
Christine Barry
Research Director, Wholesale Banking
Aite Group
Click for Details

Generation Y and the UK

July 6th, 2006
Catherine Schmitt
Senior Analyst
Celent
Click for Details

Anti-Money Laundering Technology:
Automating the Haystack Search

June 29th, 2006
Eva Weber
Analyst
Aite Group
Click for Details

Health Savings Accounts

June 22nd, 2006
Noel Schoonover
Consultant, Customer Research
Integras Consulting
A Division of Claritas
Click for Details

Us-On-Us Value:
The Evolving Approach to ATM Franchise Evaluation

June 15th, 2006
Michael Lill
Senior Consultant
First Annapolis
Consulting
Click for Details

New Customer Onboarding - Cross-sell and Retention

May 25th, 2006
Frank Noyes
Vice President, Financial Markets Advisor
Harte-Hanks

Marianne Parkinson
Vice President
Harte-Hanks

Click for Details

Tightening the Compliance & Regulatory Noose
in Retail Brokerage

May 4th, 2006
Adam Honore
Senior Research Analyst, Securities Practice
Aite Group
Click for Details

Finding the Value in Stored Value Cards

April 27th, 2006

Ariana-Michele Moore
Senior Analyst
Celent
Click for Details

Trade Finance & Services:
The Emerging Threats and Opportunities for Banks

April 20th, 2006
Nancy Atkinson
Senior Analyst
Aite Group
Click for Details

The Evolving Payments Market For Small Businesses April 11th, 2006
Maria Erickson
Senior Vice President
Taylor Nelson Sofres
Click for Details

Targeting the Small Business Market

April 6th, 2006
Katy Koenig, Ph.D.
Senior Research Analyst
Raddon Financial
Click for Details

Understanding the Upcoming Reinvestment Tidal Wave

March 30, 2006
Rich Brose
Director of Research Consulting
Maritz Research

Elmer Rich
Account Manger
Maritz Research

Click for Details

Cash Management: Ripe for Innovation and Advancement

March 23rd, 2006
Jacob Jegher
Senior Analyst, Banking Practice
Celent Communications
Click for Details

Home Equity Portfolio Growth

March 16th, 2006
Frank Noyes
Vice President, Financial Markets Advisor
Harte-Hanks
Click for Details

Biometric Technology in Financial Services

March 9th, 2006
Christine Barry
Research Director
Aite Group
Click for Details

New Customer Onboarding - Cross-sell and Retention

March 2nd, 2006
Frank Noyes
Vice President, Financial Markets Advisor
Harte-Hanks

Marianne Parkinson
Vice President
Harte-Hanks

Click for Details

Prepaid Cards: A Market Overview

February 23rd, 2006
Gwenn Bezard
Research Director
Aite Group
Click for Details

Non-Bank Competitors in the Treasury Management Space

February 9th, 2006
Dave Robertson
Partner
Treasury Strategies Group

Ron Fink
Principal
Treasury Strategies Group

Click for Details

The Complete Picture of the African American Financial Consumer

January 26th, 2006
Mark Boles
Vice President
Phoenix Cultural Access Group
A Division of Phoenix Marketing International
Click for Details

Broker Workstations Keeping up with the Times

January 19th, 2006
Adam Honore
Senior Research Analyst, Securities Practice
Aite Group
Click for Details




How Banks Can Make Money and Attract New Business Through Combining Trade Credit and Electronic Payments

December 15th, 2005
Sarsha Adrian
President

Collaborative Financial Concepts

Steve Irish
CIO
Enterprise Bank

Click for Details

Top Ten Trends in Cash Management

December 8th, 2005
Christine Barry
Research Director
Aite Group
Click for Details

Trends in Asian Financial Services (encore)

December 1st, 2005
Sharmila Fowler
Director, Strategy & Consulting
Cultural Access Group 
A Division of Phoenix Marketing International
Click for Details

Surcharge-Free ATM Arrangements:
Challenges and Opportunities

November 17th, 2005
Michael Lill
Senior Consultant
First Annapolis
Click for Details

Trends and Attitudes in the Small Business Credit Card Market

November 10th, 2005
Andy Brown
Consultant
Payments Research
Click for Details

Branches and the Small Business Market

November 3rd, 2005
William o. Adcock
Chairman
Synergistics Research

Genie M. Driskill
COO and SVP-Research
Synergistics Research

Click for Details

The Essential Ingredients For Investment Firms:
What Role Does Trust Play?

October 27th, 2005
Rich Brose
Director of Research Consulting
Maritz Research

Dick Pace
Director of Research Consulting
Maritz Research
Click for Details

Baby Boomers:  Their Effect
on the Financial Services Marketplace

October 20th, 2005

Jane Crossan
Vice President, Practice Manager
Financial Services Group
Claritas Inc.

Click for Details

 Credit Cards Online:
Six Big Mistakes & What To Do About Them

October 11th, 2005
Diogo Teixeira
Chief Executive Officer
Livermore Research Group
Click for Details

Prepaid Cards: A Market Overview

October 6th, 2005
Gwenn Bezard
Research Director
Aite Group
Click for Details

The Death of Discount Brokerage

September 29th, 2005
Adam Honore
Senior Research Analyst, Securities Practice
Aite Group
Click for Details

Benchmark for Success:
Performance Insights for Payments Executives

September 15th, 2005
Dave Robertson
Partner
Treasury Strategies

Chylene Kampenga
Consultant
Treasury Strategies

Click for Details

Hurricane Katrina:  The Financial Industry Responds

September 8th, 2005
  Click for Details

ROI for Sports Sponsorships

September 1st, 2005
Heather Kerner
Account Executive 
TNS
Click for Details

The Future of MCIF

August 25th, 2005
Ted Uczen
Vice President, Customer Relationship Management
Metavante Corporation 
Click for Details

Branch Convenience

August 18th, 2005
Bill Handel
Vice President, Research
Raddon Financial
Click for Details

Trends in Asian Financial Services

August 11th, 2005
Sharmila Fowler
Director, Strategy & Consulting
Cultural Access Group 
A Division of Phoenix Marketing International
Click for Details

 Online Bill Payments: Current Trends

July 28th, 2005
Gwenn Bezard
Research Director
Aite Group
Click for Details

Retail Checking Acquisition:  Big Banks Gain Advantage

July 21st, 2005
Bob O'Meara
Research Director
Raddon Financial
Click for Details

Grow Your Bank, Branch by Branch

July 14th, 2005
Randy Brandt, Ph.D.
Vice President - Customer Experience and Loyalty Research
Maritz Research

Rodger Stotz
Vice President and Managing Consultant
Maritz Research

Click for Details

Wealth Market Investors:
Keeping Online Clients Investing with You!

July 7th, 2005
Jeanette Luhr
Research Director
TNS Financial Services

Ellen Crowe, Ph.D.
Client Service Manager
TNS Stakeholder Management Center
Click for Details

 Changes in U.S. Payment Systems: 
How are Consumers Reacting?

June 30th, 2005
Ken Kerr
Consultant
ESP Consulting / Payments Research.com
Click for Details

 Predicting Personal Bankruptcies in the U.S.

June 23rd, 2005
Mark Lauritano 
Managing Director
Global Insights
Click for Details

Innovative Approaches to Hispanic Retail Banking:
How retail banks are capitalizing on the Hispanic market opportunity

June 2nd, 2005
Mark Carr
Partner 
CMG Partners

John Ramsey
Associate Partner
CMG Partners

Blair Kendall
Director
CMG Partners

Click for Details

 Cash Management and Small Business Credit:
How Banks Can Make Money Closing the Small Business and Middle Market Trade-Credit Gap

May 26th, 2005
Sarsha Adrian
President

Collaborative Financial Concepts
Click for Details

 Identity Theft/Verification

May 19th, 2005
Gwenn Bezard
Research Director
Aite Group
Click for Details

 Card Design Technology: A New Marketing Weapon?

May 12th, 2005
Diogo Teixeira
President
Livermore Research
Click for Details

Innovative Strategies in Cash Management

May 5th, 2005
Christine Barry
Senior Consultant
HighQuest Partners
Click for Details

Opportunities in the Healthcare Market:
Health Savings Accounts and Flexible Savings Accounts

April 28th, 2005
Michael Lill
Senior Consultant
First Annapolis
Click for Details

Investment Providers and Advisors: 
The Loyalty Gap Among Affluent Investors

April 21st, 2005
David Thompson
Vice President, Director of Affluent Market Studies
Phoenix Marketing International
Click for Details

Wealth Market Investors:
Keeping Online Clients Investing with You!

April 14th, 2005
Jeanette Luhr
Research Director
TNS Financial Services

Ellen Crowe, Ph.D.
Client Service Manager
TNS Stakeholder Management Center
Click for Details

Cross-Selling Financial Products to Credit Card Customers

April 7th, 2005
Greg Weed
Director of Card Performance
Phoenix Marketing International
Click for Details

Trends and Attitudes in the Small Business Payments Arena

March 31st, 2005
Leon Majors
President
Payments Research

Andy Brown
Consultant
Payments Research
Click for Details

Revenue Opportunities in Accounts Payable Processing

March 17th, 2005
Dave Robertson
Partner
Treasury Strategies

Ed Moran
Senior Program Manager
J&B Software
Click for Details

The Banking Challenge:
Defending Profits in the Face of Rising Interest Rates

March 10th, 2005
Mike Hunstad
Senior Consultant
Treasury Strategies

Chrystal Pozin
Senior Consultant
Treasury Strategies

Click for Details

Consumer Money Transfers:  Powering Global Remittances

March 3rd, 2005
Gwenn Bezard
Research Director
Aite Group
Click for Details

Retail Checking Acquisition:  Big Banks Gain Advantage

February 24th, 2005
Bob O'Meara
Research Director
Raddon Financial
Click for Details

Moving Bancassurance Beyond the Hype

February 17th, 2005
Craig Weber
Senior Analyst, Insurance Practice
Celent Communications
Click for Details

Card Issuers:
Unleashing the Potential of the Internet for Sales and Service

February 10th, 2005
Ariana-Michele Moore
Vice President
Celent
Click for Details

Commitment Measurement & Management in the Wealth Market: Predicting and influencing future behavior of Affluent Consumers using The Conversion Model

February 3rd, 2005
Maria Erickson
Senior Vice President
TNS

Bill Cohen
Senior Vice President
TNS

Click for Details

Making the Right Call:
Accurately Evaluating Sport Sponsorship ROI

January 27th, 2005
Heather Kerner
Account Executive 
TNS
Click for Details

Distributed Capture and Image Exchange: 
The Post Check 21 Era

January 20th, 2005
Lucky Caves
Solutions Strategy Manager
Metavante 
Click for Details

Capturing Oportunidad:  How can retail banks convert the Hispanic opportunity into marketshare?  January 13th, 2005
Mark Carr
Partner
CMG Partners

John Ramsey
Associate Partner
CMG Partners

Click for Details

Do you KNOW how your ads will perform, BEFORE they’re in-market? December 9th, 2004
Beth Allen
President
Cambridge Brand Analytics
Click for Details

Compliance Mandated Information Technology Investments:
A Strategic Approach To Maximize Business Value
December 2nd, 2004
Matthew Josefowicz
Manager, Insurance Group
Celent 
Click for Details

The Key to Online Customer Acquisition:
Online account opening and funding
October 28th, 2004
Sanjeev Dheer
CEO
CashEdge 
Click for Details

Customer Retention in Retail Banking:
How banks can use customer retention to boost profits
October 21st, 2004
Mark Carr
Partner
CMG Partners

John Ramsey
Associate Partner
CMG Partners

Click for Details

How to Accelerate your Online Bill Payment Adoption 
Through Marketing Best Practices
October 14th, 2004
Jill Fox 
Director of Marketing
Metavante 
Click for Details

Affluent Women and Financial Decision Making July 29th, 2004
Catherine McBreen
Managing Director
Spectrem Group
Click for Details

Banking on Philanthropy July 22nd, 2004
Stephen Ross
President
SR Advisory Services
Click for Details

Bank Mergers and Acquisitions:
A Consumer Perspective
July 1st, 2004
Eric Levy
Director, Financial Services Research Group
Maritz Research
Click for Details

Gender Revolution in Online Personal Finance June 24th, 2004
Tom Miller
Senior Consultant
The Dieringer Research Group
Click for Details

How the 10 Commandments of Power Retailers Can Help You Become a Power Retailing Bank  (encore presentation) June 17th, 2004
Les Dinkin
Managing Principal
NBW Consulting

John Rosen
Executive Director 
Marketing Consulting Associates

Click for Details

Retail Checking Acquisition:  Big Banks Gain Advantage June 10th, 2004
Bob O'Meara
Vice President - Director of Research
Raddon Financial Group
Click for Details

Using Your Customer Portfolio to Prioritize Growth Strategies June 3rd,2004
Scott Lochridge
Partner
Peppers and Rogers Group

Michael Lengel
Principal
Peppers and Rogers Group

Click for Details

Core Systems Replacement: The Time is Now May 27th, 2004
Christine Barry
Banking Analyst
Celent 
Click for Details

Deposit Reengineering, Liquidity and Regulation Q

May 20th, 2004
Robert Cerbin
Project Manager
Treasury Strategies, Inc
Click for Details

Next Generation Treasury Management Sales

May 13th, 2004
Dave Robertson
Partner
Treasury Strategies, Inc

Richard Babb
Senior Consultant and Project Manager
Treasury Strategies, Inc
Click for Details

The Small Business Market: Ten Lessons Learned May 6th, 2004
Bill Adcock
Chairman
SYNERGISTICS Research

Genie Driskill
Chief Operating Officer
SYNERGISTICS Research

Andy Brown
Senior Custom Research Director
SYNERGISTICS Research

Click for Details

How much smoke, how much fire?
Bank adoption of new payment types.

April 29th, 2004
Connie Etter
Principal
Treasury Strategies, Inc
Click for Details

Rewards, Cobrand & Affinity Cards – From the Consumer Perspective April 22, 2004
Greg Weed
Director of Card Performance Research
Phoenix Marketing International
Click for Details

How the 10 Commandments of Power Retailers Can Help You Become a Power Retailing Bank April 15th, 2004
Les Dinkin
Managing Principal
NBW Consulting

Dana Langham
Executive Director
Marketing Consulting Associates

Click for Details

New Small Business Research: Leveraging Customer Sales and Service Opportunities April 8th, 2004
Katy Koenig, PhD
Senior Research Analyst
Raddon Financial Group

Tom Hoscheidt
Vice President - Product Development
Raddon Financial Group

Click for Details

Targeting High Net Worth Customer Segments:
A Focus on the Affluent Business Owner
March 25th, 2004
Maria Erickson
Executive Vice President
Taylor Nelson Sofres
Click for Details

Investment Providers and Advisors: 
The Loyalty Gap Among Affluent Investors
March 18th, 2004
David Thompson
Vice President, Director of Affluent Market Studies
Phoenix Marketing International
Click for Details

Strategic Technology Investment Priorities for Banks in 2004
 
March 11th, 2004
Stephen Ross
Director, Financial Services Practice
Align IT Group
Click for Details

Small Business Cards Don't Click! March 4th, 2004
Diogo Teixeira
Chief Executive Officer
Livermore Research Group
Click for Details

Maximizing and Measuring the ROI of CRM in Financial Services February 26th, 2004
Tom Spitale
Principal Consultant
Peppers and Rogers Group
Click for Details

Impact of Browser Based Cash Management February 19th, 2004
Christine Barry
Banking Analyst
Celent 
Click for Details

Marketing Online Cash Management: 
Strategies for Community and Regional Banks
February 12th, 2004
Bryan Laws
Director, Business Solutions
Digital Insight 
Click for Details

Increasing Sales from Retail and Small Business Power Partnerships February 5th, 2004
Nicholas T. Miller
President
Clarity Advantage Corporation

Les Dinkin
Managing Principal
NBW Consulting

Click for Details

Email Marketing for Financial Institutions January 29th, 2004
Michael Sippey
Managing Director 
Quris

Judith Zissman
Account Director
Quris

Click for Details

Best Practices in Revenue Management:
 Quick Hits to Improve the Bottom Line

January 22, 2004
David Robertson
Partner
Treasury Strategies, Inc

Chrystal Pozin
Consultant
Treasury Strategies Inc.

Click for Details

The Multi-channel Battle for Personal Finance Customers January 15th, 2004
Tom Miller
Senior Consultant
The Dieringer Research Group
Click for Details

Defined Contribution:  Managed Accounts Forecast January 8, 2004
Neil Brown
Independent Strategy Consultant
NewRiver
Click for Details

Electronic Payment:  Whose Business Is It? December 18th, 2003
Leon Majors
President
ESP Consulting/Payments Research

Ray Graber
Principal
Graber Associates

Click for Details

ATM Marketing: Yesterday, Today and Tomorrow December 11th, 2003
Bill Adcock
Chairman
SYNERGISTICS Research

Genie Driskill
Chief Operating Officer
SYNERGISTICS Research
Click for Details

Email Marketing for Credit Cards December 4th, 2003
Diogo Teixeira
Chief Executive Officer
Livermore Research Group
Click for Details

Online Banking:
Where are the Efficiencies and Cost Reductions?
November 13th, 2003
Bob O'Meara
Vice President of Research
Raddon Financial Group
Click for Details

How to Accelerate Your Sales Growth
By Strengthening Your Retail:Small Business Partnership
November 6th, 2003
Marshall St. Clair
Senior Vice President and Segment Manager
FleetBoston

Mike Rice
Retail Sales Distribution and Channel Management Executive
FleetBoston 

Les Dinkin
Managing Principal
NBW Consulting

Martha Crawford
Managing Consultant
NBW Consulting Group

Click for Details

Causes & Outcomes of Customer Experiences in the Card Market October 30th, 2003
Greg Weed
Director of Card Performance Research
Phoenix Marketing International
Click for Details

Private Bank Segmentation  October 9, 2003
Paul Groncki, PhD
Principal
The Groncki Group
Click for Details

Free Business Checking September 25, 2003
Michael Marselli
Business Markets Analyst
Informa Research Services
Click for Details

Excellence in Managing and Measuring
Small Business Customer Loyalty
August 28th, 2003
Maria Erickson
Executive Vice President
NFO Financial Services
Click for Details

Customer Attrition in Retail Banking August 21, 2003
Gwenn Bezard
Research Analyst
Celent Communications
Click for Details

Increasing Share of Wallet with Small Business Customers August 14th, 2003
Katy Koenig, Ph.D.
Senior Research Analyst
Raddon Financial Group
Click for Details

“Check 21” -- Check & Image Processing in the 21st Century August 7, 2003
Leon Majors
President
ESP Consulting/Payments Research
Click for Details

Top Gun Investment Performance:
A Community Bank Perspective
July 31, 2003
Darren Herman
Senior Vice President and Treasurer
UMB Financial

James C. "Pat" Thompson, Jr.
Divisional EVP and 
Chairman of the Financial Funds Management Committee
UMB Financial

Click for Details

Regulation Q (Interest on Business Checking Accounts) and the Financial Markets

June 12, 2003
Anthony Carfang
Co-Founder and Partner
Treasury Strategies Inc.
 

David Robertson
Principal
Treasury Strategies, Inc

Click for Details

Account Acquisition and Balance Transfer Marketing in Today’s Card Market May 22, 2003
Greg Weed
Director of Card Performance Research
Phoenix Marketing International
Click for Details

Closing Sales to Larger Small Businesses: 
Branches vs. Business Bankers?
May 15th, 2003
Les Dinkin
Managing Principal
NBW Consulting Group

Martha Crawford
Senior Consultant
NBW Consulting Group

Click for Details

Check Truncation and the Impact of the Shift From Paper to Electronics April 24, 2003
David Robertson
Principal
Treasury Strategies, Inc

Michael Hunstad
Consultant
Treasury Strategies, Inc

Click for Details

Taking a Bite out of Credit Card Fraud April 10, 2003
Ariana-Michele Moore
Research Analyst
Celent Communications
Click for Details

E-Mail:
The Financial Services Channel Consumers Love and Hate
March 27, 2003
Bill Adcock
Chairman
SYNERGISTICS Research

Genie Driskill
Chief Operating Officer
SYNERGISTICS Research
Click for Details

The New Battle for Personal Finance Customers:
Online vs. Offline Acquisition
March 20, 2003
Tom Miller
Senior Consultant
The Dieringer Research Group
Click for Details

The Consumer Credit Outlook 
In Uncertain Economic Times
March 13, 2003
Mark Lauritano
Managing Director
Global Insights (formerly DRI-WEFA)
Click for Details

Targeting Mainstream Advisors March 6, 2003
D. Chris Brown, CFP
Industry Consultant
Report Authored In Association With
Financial Research Corporation
Click for Details

How Banks Can Avoid 
Small Business Brand Experience Failures!
February 27, 2003
Les Dinkin
Managing Partner
NBW Consulting

Nicholas T. Miller
President
Clarity Advantage Corporation

Click for Details

Capturing Owner Wealth: 
The Key to Long Term Small Business Profitability
February 20, 2003
Charles Wendel
President
Financial Institutions Consulting
Click for Details

Details on Family E-Commerce:  
Implications for Financial Services
Companies
January 30, 2003
Peter Grunwald
President
Grunwald Associates

Tom De Boor
President
Cotyledon Productions
and Lead Analyst
Grunwald Associates

Click for Details

Kids and the Internet:
A review of current research in kid/parent use of the Internet
December 5th, 2002
Peter Grunwald
President
Grunwald Associates

Tom De Boor
President
Cotyledon Productions
and Lead Analyst
Grunwald Associates

Click for Details

Diversity Marketing:
Financial Behaviors of Ethnic Consumers
November 21st, 2002
Pamela McHugh 
Vice President - Primary Research
Claritas Inc.

Kristen Borgman
Primary Research Consultant - Primary Research
Claritas Inc.
Click for Details

Advising the Affluent November 7th, 2002
Gavin F. Quill
Senior Vice President & Director of Research 
Financial Research Corporation

 

D. Christopher Brown, CFP®;
Independent Consultant

 

Click for Details

The Challenge of Reg Q:
Managing Through the Unknown
October 31st, 2002
Charles Wendel
President
Financial Institutions Consulting

Les Dinkin
Managing Principal
NBW Consulting

Click for Details

Customers Aren't Buying It:
Why Banks Have Failed at Selling Higher-Profit Services
October 10th, 2002
Charlene Stern
Senior Vice President - Branding
NewGround
Click for Details

Small Business Service Decline September 26th, 2002
Michael Marselli
Business Markets Analyst
Informa Research Services
Click for Details

Defined Contribution and Consumer Directed Health Benefits: Are Americans ready for this? September 5th, 2002
Brian R. Mefford
President
Pareto Health Group

Andrew Richardson
Vice President - Director of Research
Pareto Health Group

Click for Details

Insurance Intelligence
Applying Segmentation and Research to the Insurance Market
August 15th, 2002
Candace Curls
Senior Consultant
Practice Management
Claritas Inc.

Kristen Borgman
Primary Research Consultant
Practice Management
Claritas Inc.

Click for Details

Improving Small Business Service in a Multi-Channel Environment June 13th, 2002
Les Dinkin
Principal
NBW Consulting

Mike Marselli
Business Markets Analyst
Informa Research Services
Click for Details

Operational Risk June 6th, 2002
Bruce Lynn
Managing Director
Financial Executives Consulting Group
Click for Details

Retaining and Growing Small
Business Deposit Share of Wallet
May 23rd, 2002
Maria Erickson
Executive Vice President
NFO Financial Services
Click for Details

Unearthing Gold by Segmenting the
Retail Customer
May 16th, 2002
Charles Wendel
President
Financial Institutions Consulting
Click for Details

Cracks In the Brokerage Veneer: The Rise of the Independent Advisor March 21st, 2002
David Thompson
Senior Consultant
NFO Financial Services
 
Click for Details

Shopping for Profitable Small Business Sales Growth March 14th, 2002
Les Dinkin
Principal
NBW Consulting
Click for Details

Consumer Credit Behavior and Insight During Economic Downturns February 28th, 2002
Mark Lauritano
Managing Director
DRI-WEFA

Charles Chung
Vice President
Experian
Click for Details

The Sale of the Company: Exit Strategies and Wealth Management Issues February 21st, 2002
Roger Winsby
President
BizownerHQ.com

John Barlow
President
Barlow Research Associates Inc
Click for Details

Investing in Affluent Small Business Owners November 8th, 2001
Maria Erickson
Executive Vice President
NFO Financial Services

Edward Bambauer
Managing Partner
Andersen LLP
Click for Details

Rebuilding Confidence: Helping Consumers and Businesses Recover September 27th, 2001
Panelist' include:
John Barlow
President
Barlow Research Associates

Mary Beth Sullivan
Senior Managing Director
Furash & Company

Sandy Kemper
Chief Executive Officer
eScout Steve SaLoutus
Senior Vice President
US Bank
Click for Details

Friend or Foe? Account Aggregation and Financial Branding August 30th, 2001
Charlene Stern
Senior Vice President - Branding
NewGround

Octovio Marenzi
Managing Director
Celent Communications

Jim Taschetta
Chief Marketing Officer
Yodlee
Click for Details

Maximizing the Customer Relationship August 16th, 2001
Timothy Hutchinson
Chief Operating Officer
AIT

Thomas Miller
Vice President - Internet Strategy
Cyber Dialogue

Elizabeth Rech
Senior Consultant
Peppers and Rogers
Click for Details

Treasury Services for Smaller Businesses - Maximizing Customer Value July 26th, 2001
Kathleen Dwyer
Director of Training
BankLink

Bruce Lynn
Managing Director
Financial Executives Consulting Group

Anthony Carfang
Co-founder and Partner
Treasury Strategies, Inc
Click for Details



Are You Ready for Product Mediation? May 24th, 2001
Paul Jameson
CEO
e-Bank
Click for Details

Affluent Account Aggregation: A New (Web) Address for the Private Bank April 12th, 2001
Maria Erickson
Executive Vice President
NFO WorldGroup

John Philpott
Director of Corporate Strategy
S1 Corporation
Click for Details

Developing Loyalty via ATM Deployment March 15th, 2001
Leon Majors
President
ESP Consulting
Click for Details

Internet Financial Services For Children & Teens: Myths and Realities March 1st, 2001
Peter Grunwald
President
Grunwald Associates
Click for Details
 

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